I have also tried Lexmark’s tech. I have tried the windows installer cleanup wizard but it does not find anything for Lexmark or printers. Sorry this didn’t help. Click Start In the search area type “cmd” in the start menu at the top right click cmd. They may have a workaround for this issue.

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I would suggest you to refer to the article mentioned below by Lexmark. Thahaseena, Thanks for your reply. To find and install the printer drivers refer the articles mentioned below. Lexmark states that the drivers lexmarrk Vista will work fine on Windows 7. If you are having numerous issues and you have just installed Windows 7 this could lean towards a corrupt installation. I then tried installing the driver as you have outlined in the steps above and although it says the printer is ready to use, when I try to print something, after a window opens to select preferences, nothing happens.

I would lexkark you to download the utility and then launch and check if the printer program is listed in the utility and then uninstall it. If you have already done this, please let us know.

In reply to 1jimbo’s post on December 17, Sorry this didn’t help.

I would suggest you to uninstall the drivers completely by running windows installer cleanup utility. Thanks for marking this as the answer.


I used to think MS was unfairly critisized in the past, but now I am beginning to wonder. Looking on Google it seems that there are thousands of problems with driver compatibility and backup.

Also lexmari do the following to see if there are any system files that are corrupted.

In reply to jimbo’s post on December 31, When the Vista driver is installed, use the arrow down button on the Advanced tab to select the Vista driver. Install a printer http: It appears that something in the registry is making the Lexmar, installer think that a previous version is still installed.

HI Jimbo, Was this an upgrade install or a clean install?

Lexmark Z816 Printer driver causing mayhem

This thread is locked. Hi Jason, I have already visited the Lexmark site many times and tried to s816 the driver as in their article, but I just keep coming back to the message that it has found an earlier copy of the driver on my computer and makes me try to uninstall it, restart the pcbut then when I try to install again the same message comes up.

Shawn – Support Engineer Replied on January 1, They may have a workaround for this issue. It keeps on stopping the backup service and then is unable to restart it, and then the troubleshooting says it does not know how to fix the problem.


Lexmark Z Color Jetprinter Specs – CNET

As I have already made clear, if I try to install a new version of the Vista driver it lwxmark it has detected a previous version of the driver and needs to uninstall it. When I try to print a test page error code 0x appears. Tell us about your experience with our site.

Replied on December 17, I have tried the windows installer cleanup wizard but it does not find anything for Lexmark or printers.

Lexmark Z Printer Driver Download

Shawn – Support Engineer Replied on December 29, This site in other languages x. I have the same question I have also tried Lexmark’s tech. In reply to Thahaseena M’s post on December 12, How lesmark are you with this response? Hope you can help, as I’m still having to use the printer on my old pc with Vista, so the problem is definitely not the printer or the driver.